FAQs

Empty legs, answered plainly.

What people ask before they request their first empty leg. If your question is not here, email [email protected] and a person will answer it.

Empty legs

What is an empty leg flight?

An empty leg is a private jet flight that has to happen anyway, with nobody on board. When an operator flies a customer from A to B, the aircraft usually has to fly back empty or reposition for its next job. Operators sell those flights rather than fly them empty, which is why they cost a fraction of a normal charter.

Why are empty legs so much cheaper than a regular charter?

An empty cabin earns the operator nothing, so the leg is priced to move. Listed empty legs run up to 75% below retail charter pricing for the same aircraft. The trade-off is that the route and the departure window are set by the jet’s schedule, not yours.

Is an empty leg the same quality as a normal charter?

Yes. Same aircraft, same crew, same operator. Only the price and the flexibility differ.

Can I choose my own route or dates?

Not on an empty leg. Every listing is a specific route on a specific day or window. If nothing fits, set a free flight alert and we email you the moment a matching leg posts.

How far in advance are empty legs listed?

It varies. Some legs post weeks ahead, many appear within days of departure, and a leg can disappear just as quickly when the operator’s plans change. Alerts are the reliable way to catch a route you care about.

Booking on UpLeg

How do I book an empty leg on UpLeg?

Pick a flight, sign in with your email, and click Request. You get a booking reference straight away and add passenger details on the status page. We take the request to the operator, confirm availability and your exact total, you agree to a short set of terms with us, and we introduce you to the operator to book and pay.

Who do I pay, and when?

You pay the operator directly, under their agreement, after you agree to our terms. Your booking page shows exactly who to pay the moment you say yes. UpLeg never takes a card on file.

Is a request a confirmed booking?

No. A request asks the operator to hold and confirm the leg. It becomes a booking when the operator confirms availability and price. Until then nothing is owed.

Will I know which operator is flying me?

Yes. Before your booking is finalized we tell you the operating carrier’s name. Listings do not show the operator until then.

Do I need an account?

Yes, a free one. Your email address is the whole account: we send a one-time link or code to sign you in, and there is no password to remember.

Prices

Why is every price shown as a range?

Because the exact total is not known until the operator confirms. Where the operator published a price, the range sits around it; where they did not, we estimate from the aircraft type, the route and what similar legs have listed for, and mark it as an estimate. Either way you see the exact total before you agree to anything.

Is the price on the board the final price?

No. Empty leg prices move until the operator confirms. When you request a flight we confirm the exact total with the operator and send it to you before you agree to anything.

How much do empty leg flights cost?

It depends on the aircraft and the distance. The Empty Leg Index at flyupleg.com/empty-leg-index shows the median operator-listed price for each cabin class across every leg on the board right now. Every listing shows an estimated total, and the exact total is confirmed with you before you agree.

Cancellations

What happens if the operator cancels?

Empty legs depend on the primary charter that creates them, so an operator can change or cancel one before departure. If that happens we tell you as soon as we know and help you look for an alternative. Because you pay the operator directly, any refund is governed by the operator’s own terms, which we recommend confirming before you pay. If the operator cancels, anything you paid UpLeg is refunded in full.

Can I cancel a request?

Before the operator confirms, yes, at no cost, because nothing has been paid. After confirmation the operator’s cancellation policy applies.

Coverage and what UpLeg is

Where does UpLeg operate?

Every flight on the board departs from or arrives in the United States; we never list a flight between two foreign airports. Every flight we arrange is operated by an FAA-certificated Part 135 on-demand carrier.

How does UpLeg vet operators?

Every flight is flown by an FAA-certificated Part 135 on-demand carrier. We build our operator list from the FAA’s own list of Part 135 certificate holders and the aircraft on each certificate, and when an operator confirms your flight we look up the aircraft’s tail number on that list before you are introduced. A certificate is the legal floor, not a safety rating; the full process is at flyupleg.com/how-we-vet-operators.

Is UpLeg a membership or a jet card?

No. There is no subscription, deposit, hours bank or minimum. Browse, request, fly.

Is UpLeg a charter operator or a broker?

UpLeg is an air charter broker under 14 CFR Part 295. We arrange flights; licensed operators fly them and are responsible for the aircraft, the crew and the insurance.

Can I book a full charter through UpLeg?

No. UpLeg lists empty legs and repositioning flights only. For a charter on your own schedule you would go to an operator or a full-service broker.

Can I see empty legs on one route, like Los Angeles to Las Vegas?

Yes. Every major route has its own page in both directions, with the live legs, the distance, the typical flight time and today’s price range, for example flyupleg.com/empty-legs/los-angeles-to-las-vegas. Cities have their own pages at flyupleg.com/empty-legs, and the flights board lets you search any pair of airports.

For operators

I operate aircraft. How do I list my empty legs on UpLeg?

Email [email protected] with your empty legs, or a link to wherever you already publish them. There is no portal to maintain.

Ready to look?

The board is live and free to browse. Nothing is owed until an operator confirms your request.